Accessibility Statement

Effective Date: June 30, 2026

I, Cagri Adal, operating under the name Empress English, am committed to making my website and one-on-one online English lessons as accessible, inclusive, and easy to use as reasonably possible.

I believe that learners should have meaningful access to one-on-one online English lessons regardless of ability, disability, or the technology they use.

1. My Commitment

I aim to provide a website and one-on-one online lesson experience that is accessible, inclusive, and usable for as many people as reasonably possible.

I am committed to:

Considering accessibility when updating my website and lesson materials;

Following recognised accessibility and usability best practices where reasonably possible;

Reviewing my website and lesson materials periodically;

Addressing accessibility issues brought to my attention where reasonably possible; and

Considering reasonable requests for accessibility support.

2. Website Accessibility

I aim to make the Empress English website as accessible as reasonably possible.

Depending on the website platform, browser, device, and assistive technology being used, I aim for the website to:

Be navigable using standard keyboard controls where supported;

Work with commonly used modern web browsers;

Use clear headings and logically organised content;

Present information in a clear and readable format;

Provide sufficient colour contrast where reasonably possible;

Support commonly used assistive technologies where supported by the website platform;

Provide accessible links, buttons, and navigation where reasonably possible; and

Function across desktop, tablet, and mobile devices.

I cannot guarantee that every part of the website will be fully accessible to every person or with every assistive technology.

3. One-on-One Online Lessons

My one-on-one online English lessons are delivered primarily through Zoom and are designed to accommodate different learning needs where reasonably possible.

Depending on the student's needs and the lesson, I may provide:

Clear verbal explanations;

Written explanations or instructions;

Digital lesson materials;

Visual learning resources;

Adjusted pacing;

Repetition or clarification of explanations;

Alternative ways of presenting information where reasonably practical; and

Additional reasonable support when arranged in advance.

Students are encouraged to inform me of any accessibility requirements before their lessons begin, or as soon as they become aware of a need.

4. Reasonable Accommodation

If you require a reasonable adjustment or accommodation to participate in a one-on-one online lesson, please contact me before the relevant lesson whenever possible.

I will consider reasonable requests on a case-by-case basis and will make reasonable efforts to identify an appropriate solution.

The support I can provide may depend on:

The nature of the requested accommodation;

The student's individual requirements;

The technical capabilities of the platform;

The lesson format;

The availability of suitable accessible materials; and

Other practical circumstances.

I cannot guarantee that every requested accommodation will be technically or practically possible.

5. Accessibility of Lesson Materials

I aim to make my lesson materials clear, readable, and accessible where reasonably possible.

Where appropriate, I may use:

Clear headings;

Structured lesson content;

Readable text;

Written instructions;

Visual explanations;

Digital documents; and

Alternative explanations or formats where reasonably practical.

If you have difficulty accessing a particular lesson material, please contact me so that I can consider whether an alternative format or reasonable adjustment can be provided.

6. Third-Party Services

Some parts of the Empress English website and one-on-one online lesson experience rely on third-party services.

These may include:

PayTR, for payment processing; and

Zoom, for live one-on-one online lessons and communication.

I do not control the accessibility features, design, technical infrastructure, or accessibility compliance of third-party websites and services.

For this reason, I cannot guarantee the accessibility of third-party platforms.

If you experience an accessibility problem with a third-party service used in connection with Empress English, please contact me and I will make reasonable efforts to identify an alternative solution where possible.

7. Accessibility and Technical Limitations

Although I make reasonable efforts to improve accessibility, some parts of the website or one-on-one online lesson experience may not be fully accessible because of:

Third-party software or services;

Website-platform limitations;

Browser or device compatibility;

Assistive-technology compatibility;

Technical problems;

Changes to website functionality; or

Other circumstances outside my reasonable control.

Nothing in this Accessibility Statement is intended to exclude or restrict any mandatory rights or protections provided under applicable Turkish law.

8. Ongoing Improvements

Accessibility is an ongoing process.

I will continue to review my website, lesson arrangements, and lesson materials and will consider reasonable improvements where practical.

Feedback from students and website visitors is valuable in identifying accessibility barriers and improving the overall one-on-one online lesson experience.

9. Feedback and Assistance

If you experience difficulty accessing any part of the Empress English website, booking system, lesson materials, or one-on-one online lessons, please contact me.

When contacting me, it is helpful to include:

The page or service you were trying to access;

A description of the accessibility problem;

The device or browser you were using, if relevant; and

Any alternative format or support that would help you access the information or lesson.

I will make reasonable efforts to review your request and provide appropriate assistance where possible.

10. Changes to This Accessibility Statement

I may update this Accessibility Statement from time to time to reflect changes to my website, one-on-one online lesson arrangements, third-party platforms, accessibility practices, or applicable legislation.

The latest version will be published on the Empress English website with its applicable effective date.

11. Contact

If you have an accessibility question, require reasonable support, or would like to provide feedback, please contact me:

Cagri Adal
Empress English
Website: www.empressenglish.com
Email: classes@empressenglish.com